
Proud suppliers to...
We supply many homes in London & Surrey as well as many businesses, offices & company headquarters.
The Bestsellers
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6 ft Nordmann Fir Premium Grade Real Christmas tree (No needle drop)🎄
Vendor:The Nordmann SelectionRegular price £72.00 GBPRegular priceUnit price per -
5 ft Nordmann Fir Premium Grade Real Christmas tree (No needle drop)🎄
Vendor:The Nordmann SelectionRegular price £62.00 GBPRegular priceUnit price per -
5 ft Nordmann Fir Premium Grade Real Christmas Tree (Non Drop) + Wood Block Stand Attached🎄
Vendor:The Nordmann SelectionRegular price £62.00 GBPRegular priceUnit price per -
6 ft Nordmann Fir Premium Grade Real Christmas tree (Non Drop) + Stand
Vendor:The NordmannRegular price £99.00 GBPRegular priceUnit price per -
5 ft Nordmann Fir Premium Grade Real Christmas tree (Non Drop) + Stand
Vendor:The NordmannRegular price £89.00 GBPRegular priceUnit price per -
Christmas Tree Stand - 4-6 ft
Vendor:The Nordmann SelectionRegular price £35.00 GBPRegular priceUnit price per
Christmas Tree Care Guide
Real Christmas Tree Care Guide (Nordmann & other firs)
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Unwrap and let the tree relax for 30–60 mins.
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Fresh cut: trim 1–2 cm off the base (we have done it prior to delivery).
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Use a water-holding stand and fill immediately
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Keep the water level above the base of the tree at all times; check daily.
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Avoid heat (radiators, fires, underfloor heating, sunny windows).
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Use cool LED lights; turn them off overnight.
On arrival
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Acclimatize – Leave the netting on, stand the tree outside or in a cool hallway for 30–60 minutes.
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Fresh cut (important) – Saw 1–2 cm off the base so the tree can drink properly.
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Stand & water – Fix it straight in a water stand, add 2–3 L of fresh water immediately.
Tip: Nordmann firs are “low needle drop”, but only if the base stays submerged.
Positioning
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Cool spot: Avoid radiators, log burners, underfloor heating vents and direct sun.
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Clear space: Give the branches room so they don’t brush against hot bulbs or walls.
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Pets & kids: Consider a lower-traffic corner and secure the stand firmly.
Watering & daily care
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Day 1: 2–3 L right away (many trees drink a lot in the first 24 hrs).
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Thereafter: Check daily; top up 0.5–1 L as needed. Never let the base dry out.
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No additives needed: Plain tap water is best (no sugar, aspirin, or cola).
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Room humidity: Drier rooms = more top-ups. If possible, lower the thermostat slightly in that room.
Lights & decorations
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Use LED lights (cool running).
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Inspect cables; don’t overload sockets.
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Hang heavier ornaments nearer the trunk for balance.
Troubleshooting
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Needles dropping early? Usually heat or a dry stand. Move the tree to a cooler spot and restore water above the base.
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Droopy/closed branches? After re-hydrating for 12–24 hrs they usually relax.
Safety
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Keep open flames well away.
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Switch lights off overnight and when you’re out.
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Make sure the stand is stable and can’t be tipped by pets/kids.
FAQs
How long will a real Nordmann last indoors?
With water and a cool spot, 4–6 weeks comfortably.
Do I really need a fresh cut?
Yes—if the base seals, water can’t flow. A 1–2 cm trim reopens the pores.
How much water does it drink?
Up to 1–2 L on day one, then 0.5–1 L/day depending on room temp.
Should I add anything to the water?
No—plain water is best. Additives don’t improve longevity.
Can I mist the branches?
Not necessary; it can wet lights/ornaments. Better to keep the stand topped up and the room cooler.
Return policy
🎄 Return & Tree Swap Policy
At The Nordmann, we want you to be completely happy with your Christmas tree.
✅ Tree Swap Guarantee
If you’re not satisfied with the condition or appearance of your tree, simply contact us within 24 hours of delivery and we’ll arrange a tree swap at no extra cost.
💸 Full Refund Option
Prefer a refund? No problem — let us know within 24 hours of delivery and we’ll issue a full refund, no questions asked.
⏳ 7-Day Product Window
Due to the natural and perishable nature of real Christmas trees like cut flowers, we’re unable to offer swaps or refunds after 7 days from delivery. All trees are freshly cut and selected for premium quality, but require regular maintenance (such as watering the base) to remain in top condition throughout the festive season.
Please include your order number and a photo of the tree in your initial email to help us resolve your request as quickly as possible.
If you have any questions, email us at: customerservice@thenordmann.co.uk
Shipping policy
🚚 Shipping & Delivery Policy
At The Nordmann, we aim to make your Christmas as smooth and festive as possible with fast and reliable delivery.
🎄 Delivery Window
Our delivery season runs from 24th November to 24th December. During checkout, customers can select a preferred delivery date within this period.
🕒 Dispatch & Delivery Times
All Christmas trees are freshly cut and dispatched daily based on the delivery date you choose at checkout. We carefully plan routes to ensure your tree arrives in peak condition.
On the morning of your scheduled delivery, you will receive:
text message (SMS) with your delivery time slot
email confirmation with live tracking details
📍 Area-Based Delivery Scheduling
To optimise our routes and maintain freshness, we deliver to specific London and Surrey areas on set days each week. This ensures the best service and timely deliveries across all regions.
If you have any questions about your delivery or need to make changes, please contact us at customerservice@thenordmann.co.uk
Terms and Conditions
📜 Terms & Conditions
By placing an order with The Nordmann, you agree to the following terms:
1. Product Availability
All trees and accessories are subject to availability. While we aim to fulfil every order, in the rare event of stock issues, we will contact you with alternative options or a full refund.
2. Quality Guarantee
We hand-select all our trees for premium quality and freshness. However, as trees are natural products, there may be slight variations in shape and size.
3. Returns & Refunds
We offer a tree swap or full refund if you notify us within 24 hours of delivery. Due to the perishable nature of real Christmas trees, no refunds or exchanges will be accepted after 7 days. See our Returns Policy for full details.
4. Delivery
Deliveries are made between 24th November and 24th December. Customers select their preferred date at checkout. On the day of delivery, you’ll receive a text and email with your time slot. See our Shipping Policy for more.
5. Customer Responsibilities
Customers must provide accurate delivery information and be available to receive the tree, or allow for safe drop-off. We are not liable for missed deliveries due to incorrect details or access issues.
6. Payment & Pricing
All prices include VAT (if applicable). Payment is taken at the time of purchase via secure checkout methods.
7. Use of Website
Content on this site, including images, text, and branding, is owned by The Nordmann. It may not be used or reproduced without permission.
For any questions or concerns, please contact us at customerservice@thenordmann.co.uk
Company Details
- Company name (D&R TRADERS LIMITED)
- Organisation number (10751943)