Proud suppliers to...
We supply many homes in London & Surrey as well as many businesses, offices & company headquarters.
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About Us
🎄 About Us | The Nordmann
Premium Christmas Tree Delivery in London Since 1973
At The Nordmann, Christmas is more than just a season — it’s our heritage.
We’re a family-owned business with over 50 years of experience in delivering joy, tradition, and beautifully fresh Nordmann Fir Christmas trees across London and Surrey. What began as a small shop in Wimbledon has grown into one of the most trusted names for real Christmas tree delivery in London — proudly serving thousands of homes, schools, churches, hotels, retail spaces, and businesses every year.
A Legacy Rooted in Tradition
Our love for Christmas was planted generations ago. Raised on the scent of pine and the magic of the season, we carry forward the same commitment to quality and care that has defined our family for decades.
Each tree we deliver is hand-selected for shape, density, and premium non-drop freshness — because we know that your Christmas tree isn’t just decoration. It’s the heart of the celebration.
Modern Convenience, Time-Honoured Quality
With our fleet of branded vans and a highly experienced team, we make it easy to buy a real Christmas tree online and have it delivered directly to your door — fully installed if needed, and collected when the holidays are over.
✅ Free delivery across London
✅ Express timed delivery before 12 midday
✅ Tree stand hire & installation service
✅ Eco-friendly collection & disposal
✅ Trusted by top schools, luxury hotels, and thousands of London families
Why Choose The Nordmann?
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🎄 Over 50 years of Christmas tree expertise
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🚚 Fast, reliable Christmas tree delivery in London
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🛒 Seamless online ordering with live tracking
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🌟 Trusted by thousands of loyal customers every year
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💚 Family-owned. Tradition-driven. Quality obsessed.
Your One-Stop Shop for Christmas
Whether you're buying a Christmas tree online for your home, your storefront, or your event, The Nordmann is here to deliver — literally and figuratively.
For us, every delivery is more than just a tree — it’s a piece of Christmas, handed down with pride.
Experience the magic.
Order your Christmas tree online today.
Return policy
🎄 Return & Tree Swap Policy
At The Nordmann, we want you to be completely happy with your Christmas tree.
✅ Tree Swap Guarantee
If you’re not satisfied with the condition or appearance of your tree, simply contact us within 24 hours of delivery and we’ll arrange a tree swap at no extra cost.
💸 Full Refund Option
Prefer a refund? No problem — let us know within 24 hours of delivery and we’ll issue a full refund, no questions asked.
⏳ 7-Day Product Window
Due to the natural and perishable nature of real Christmas trees like cut flowers, we’re unable to offer swaps or refunds after 7 days from delivery. All trees are freshly cut and selected for premium quality, but require regular maintenance (such as watering the base) to remain in top condition throughout the festive season.
Please include your order number and a photo of the tree in your initial email to help us resolve your request as quickly as possible.
If you have any questions, email us at: customerservice@thenordmann.co.uk
Shipping policy
🚚 Shipping & Delivery Policy
At The Nordmann, we aim to make your Christmas as smooth and festive as possible with fast and reliable delivery.
🎄 Delivery Window
Our delivery season runs from 24th November to 24th December. During checkout, customers can select a preferred delivery date within this period.
🕒 Dispatch & Delivery Times
All Christmas trees are freshly cut and dispatched daily based on the delivery date you choose at checkout. We carefully plan routes to ensure your tree arrives in peak condition.
On the morning of your scheduled delivery, you will receive:
text message (SMS) with your delivery time slot
email confirmation with live tracking details
📍 Area-Based Delivery Scheduling
To optimise our routes and maintain freshness, we deliver to specific London and Surrey areas on set days each week. This ensures the best service and timely deliveries across all regions.
If you have any questions about your delivery or need to make changes, please contact us at customerservice@thenordmann.co.uk
Terms and Conditions
📜 Terms & Conditions
By placing an order with The Nordmann, you agree to the following terms:
1. Product Availability
All trees and accessories are subject to availability. While we aim to fulfil every order, in the rare event of stock issues, we will contact you with alternative options or a full refund.
2. Quality Guarantee
We hand-select all our trees for premium quality and freshness. However, as trees are natural products, there may be slight variations in shape and size.
3. Returns & Refunds
We offer a tree swap or full refund if you notify us within 24 hours of delivery. Due to the perishable nature of real Christmas trees, no refunds or exchanges will be accepted after 7 days. See our Returns Policy for full details.
4. Delivery
Deliveries are made between 24th November and 24th December. Customers select their preferred date at checkout. On the day of delivery, you’ll receive a text and email with your time slot. See our Shipping Policy for more.
5. Customer Responsibilities
Customers must provide accurate delivery information and be available to receive the tree, or allow for safe drop-off. We are not liable for missed deliveries due to incorrect details or access issues.
6. Payment & Pricing
All prices include VAT (if applicable). Payment is taken at the time of purchase via secure checkout methods.
7. Use of Website
Content on this site, including images, text, and branding, is owned by The Nordmann. It may not be used or reproduced without permission.
For any questions or concerns, please contact us at customerservice@thenordmann.co.uk
Company Details
- Company name (D&R TRADERS LIMITED)
- Organisation number (10751943)